How to Win Friends And Influence People - read free eBook by Dale Carnegie in online reader directly on the web page. Select files or add your book in reader. পাঠকগণ এই কথাগুলো আমি আপনাদের Dale Carnegie র লেখা বিখ্যাত বই How to Win Friends and Influence People in Bengali থেকে বললাম।. How to Win Friends and Influence People বইয়ে এরকম আরো অনেক উপায় বলা. How to Win Friends and Influence People is a self-help book written by Dale Carnegie, published in 1936.Over 30 million copies have been sold worldwide, making it one of the best-selling books of all time. In 2011, it was number 19 on Time Magazine ' s list of the 100 most influential books. Carnegie had been conducting business education courses in New York since 1912.
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How to Win Friends and Influence People is one of the best-selling books of all time. It contains universal principles of interacting with other people to get them to like you and have them see your way of thinking. This isn’t about manipulation - it’s about sincerely approaching people, believing they’re important, and treating them likewise. Learn how to become a great conversationalist without saying anything, how to make other people feel important, and how to change other people’s minds without offending them.
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- Understand that the other person has a valid view of the situation. If you were born as them with their brain and undergoing their experiences, you would by definition feel the same way they do. Your job is to understand what led them to believe what they believe.
- Express sympathy for their situation. “You have the absolute right to be upset. If I were in your shoes, I would be too.”
- Listen first. Give your opponents a chance to talk through. Do NOT interrupt as they’re speaking.
- Ask people where they feel the problems are. Ask for their opinions on how best to proceed. Ask lots of questions instead of stating commands.
- Look for areas of agreement. Try to build bridges of understanding. Talk about common goals, and what you agree on.
- When ready, ask a series of questions that will lead them to your conclusion. Start with undeniable areas of agreement, then approach your ultimate point in terms they will agree with. This will make them feel they independently changed their mind.
- Emphasize how your position serves the other person’s interests and incentives.
- Volunteer the downsides of your approach, and ask how they feel about it. They will tend to moderate your position (“oh, I don’t think that’s as much a problem as you say”), and talk themselves out of it.
- Thank your opponents sincerely for their interest. Anyone who takes time to disagree with you is interested in the same things you are. Think of them as people who really want to help you.
How to Give Feedback
- Even before you need to give feedback, praise and appreciate the other person constantly without asking for anything. This neutralizes the sting of future feedback.
- When introducing a point of feedback, start by praising other specific things that were done well.
- Introduce the point of improvement.
- Talk about your own related mistakes, suggesting you know how difficult the task can be.
- “When I was in your position, I did the same thing.”
- Ask questions instead of giving orders. What do you think about this? Do you think that would work? Ask for suggestions on how to improve things, to get them to have a personal stake in their own ideas.
- Give the person a fine reputation to live up to. Act as though the trait were already one of her outstanding characteristics.
- “You’ve always been a hard worker and I believe you’ll continue showing this in the next month.”
- Make the fault seem easy to correct. Make clear it is not a matter of ability or talent.
- “You already have the underlying skills, you just need a bit of practice.”
- Connect the improvement to something else she has already done. “If you can do this task, then you’re more than equipped to do this next one.”
- Message the improvement in terms of the person’s own interests. Target what they care about (doing better work; getting off of work earlier; ascending in her career).
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- 20.03.2019
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